Frequently Asked Questions

Frequently Asked Questions

We accept major credit cards such as Visa, MasterCard, American Express, and Discover. We also offer payment options like PayPal, Apple Pay, and Shop Pay for added convenience.

We are committed to providing fast order processing and shipment. Please allow us up to 3 business days to process your order. Once an order is shipped, it can take an additional 1-9 business days (excluding weekends and holidays) for delivery. Shipping times may vary depending on your location and the specific product you have purchased. 

Please note that these delivery times are approximate and may be subject to unforeseen delays or circumstances beyond our control. Rest assured, we are dedicated to ensuring that your order reaches you as quickly and efficiently as possible.

Absolutely! We offer free standard-rate shipping for the U.S. only on all orders totaling $50 or more before taxes and after applicable discounts have been applied. For orders that do not meet the $50 threshold, a flat shipping fee of $4.99 will be applied at checkout. This ensures you receive your items conveniently and affordably, regardless of the order size.

International Shipping 

For international orders, a shipping fee of USD 12.99 will apply. This cost covers our expenses for sending packages outside the U.S., and we do not profit from this fee.

FREE SHIPPING is possible for international orders during special offers like sales events and giveaways! Follow us on social media for updates on promotions and exclusive deals.

Absolutely! Once your order is shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the progress of your shipment on the respective shipping carrier's website. You can also track your order from our website. Track my order.

We want you to be completely satisfied with your purchase. If you're not happy with your order, please contact our customer support within 15 days of receiving your item. We will guide you through the return process and provide a refund or exchange as per our policy. Please review our return policy on our website for more details.

If you wish to cancel an order, please reach out to our customer support as soon as possible. We'll do our best to accommodate your request, but please note that if the order has already been shipped, we won't be able to cancel it.

You can reach our customer support team by emailing aviatorwinginfo22@gmail.com or by using the contact us form on our website. We strive to respond to all inquiries within 24 hours during business days.

We make every effort to ensure that the products listed on our website are in stock. However, occasionally, due to high demand or unforeseen circumstances, an item may be temporarily out of stock. In such cases, we will notify you promptly and offer alternatives or a refund.

Yes, we regularly run discounts and promotions. Stay updated by subscribing to our email list or following our social media accounts such as Instagram and TikTok to receive exclusive offers, coupon codes, and information about upcoming sales.

Our commitment to worldwide accessibility includes international shipping for a range of products. Currently, Tough Cases are exclusively available for international shipping to Canada, Europe, the UK, Australia, and New Zealand. However, Clear Cases for iPhone and Samsung, T-shirts, hoodies, and upcoming products are available for international shipping to anywhere around the world. We're dedicated to expanding our offerings, and your satisfaction is our priority. If you have any specific questions about product eligibility or shipping details, please don't hesitate to contact our customer support team.